Frequently asked questions

• Customer locations missing from the map?
• What does daily balance mean on company historical data graph?
• I get "You have tried to put too many way points" message?

When I go to the dispatcher for a customer, no customer locations or destinations show up on the map, but are listed on the left side of the screen. Whatup?

You need to click Show on map on the left side to see them. Your company will be charged a small fee for that.

Locations are only automatic for premium players, and newly joined players. Otherwise, you need to get them manually and pay a bit out of your company's account.

You can also enable the Dispatch locations booster if you do not want to upgrade to premium.

When looking at the historical financial data graph for my company, it shows negative daily balance on some days, even though I had money in the account. Is that correct?

Daily balance is the sum of all incomings minus all outgoings (so it's daily net). If it's negative on a certain day, it simply means that you ended the day with less money in the account than at the start of it.

When performing navigation, I sometimes get "You have tried to put too many way points. Please try again with fewer steps." message, and cannot continue after that.

There is a limit of 20 waypoints available for navigation. If you cannot map a route with fewer waypoints, there is no way to drive it, and you'll have to abandon it and get a different one, unfortunately.